Register for 1st TAI Lunch and Learn
The Thomas Ashton Institute is launching a new Lunch and Learn series, bringing leading research and practical insights to a wider audience.
Our first session, Managing violence and aggression in retail, will be delivered by Dr Kara Ng and Professor Sheena Johnson from Alliance Manchester Business School.
Work-related violence and aggression is a growing issue across the retail sector, with frontline staff facing increasing levels of verbal abuse, intimidation and physical risks. These challenges not only affect individual wellbeing but can also impact staff retention, organisational performance and workplace culture.
This session will showcase new best practice guidance developed in collaboration with the Retail Trust, drawing on research, industry data and insights from employers and practitioners. Attendees will gain a clearer understanding of the challenges facing the sector, alongside practical strategies that organisations can adopt to prevent incidents and better support staff.
Date: 25 June
Time: 12:30 – 13:30pm
Location: Online
We welcome attendees from academia, policy, industry and beyond.
About the Violence and Aggression Research Network (VARN)
This work builds on the Thomas Ashton Institute’s ongoing activity through the Violence and Aggression Research Network (VARN)
VARN brings together researchers, policymakers and practitioners to share knowledge, explore best practice and develop solutions to address work-related violence and aggression across sectors. The network provides a platform to connect evidence with real-world challenges, helping organisations better understand and respond to these issues.